Barrie's largest video store since 1986. Family owned and operated.

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Privacy Policy

We at Bandito Video take our customer's privacy and the security of his/her personal information very seriously. Our goal is to maintain our customer's trust and confidence when handling his/ her personal information. What Personal Information Bandito Video collects, why is it collected, how it is protected, the circumstances under which it may be disclosed, and how it may be changed or corrected. By visiting Bandito Video our customer consents to the subsequent practices described in this Privacy Policy. 

1. Collecting our Customer's Personal Information
2. Use of Personal Information
3. When and with whom we share our Customer's Personal Information
4. Protecting our Customer's Information
5. Automatic Collection of Information: Cookies and IP Addresses
6. Changing and Modifying Customer's Account
7. Changes to the Bandito Video Privacy Policy
8. Our Policies Regarding Children
9. Links to Other Sites
10. Effective Date
11. Contact Us


1. Collection of Personal Information [ back to top ]

We collect personal information that our customer chooses to provide voluntarily when using the Bandito Video website. This information includes his/her email address and a password when he/she registers to create his/her Bandito Video account. We do not collect personal information about our customers from other sources, such as public records or bodies, or private organizations. Bandito Video may also ask for personal information when our customer contacts us about past purchases. This will allow us to protect our customer's confidentiality by verifying his/her identity. Bandito Video does not knowingly collect personal information about children. If a minor would like to purchase online at Bandito Video, he/she should have the assistance of a parent or guardian.

a) Purchase information

When our customer makes a purchase using a credit card, Bandito Video collects his/her name, his/her billing address for the card, the card type, number and expiration date. Bandito Video collects this information in order to bill our customer for his/her purchase. We also collect information that allows us to ship our customer's order. This includes his/her email address and the name, address, and phone number of the intended recipient(s).

b) Contacting Bandito Video

We will use our customer's email address or physical address to respond to his/her questions, suggestions, and/or requests for assistance in using Bandito Video's website.

c) Other times we may collect personal information

From time to time, Bandito Video may conduct surveys or networking efforts via our websites, email or other media. If our customer's chooses to participate, we may request his/her name, email address, mailing address and other personal information. Bandito Video will never sell or rent such information to any third parties.

d) Email subscriptions

Bandito Video may also use the visitor's email address to send him/her periodic bulletins or newsletters to which he/she has subscribed.


2. Use of Personal Information [ back to top ]

Information we collect at Bandito Video may be used in the following ways

- Delivering the merchandise that the visitor purchased
- Registering our customer as a member of the Bandito Video website
- Billing our customer's credit card for his/her purchases
- Confirming our customer's shopping orders
- Responding to our customer's service inquiries or requests
- Customizing our customer's shopping experience
- Stocking the products our customer's requested
- Sending our customer various information like a list of releases, promotions, featured items and bulletins that he/she has chosen to receive.


3. When and with whom we share our Customer's Personal Information [ back to top ]

Bandito Video never sells or rents customer's personal information to any third parties under any circumstances! We will share customer information only with our agents, representatives and trusted service providers for the limited purposes of fulfilling our customer's orders; offering certain products and services; communicating to our customers; providing our customer service acknowledgement; enhancing and improving the customer shopping experience; providing a personalized shopping experience and completing credit card transactions.
Aside from the purposes described above, we will never share our customer's personal information with any other third parties unless we have his/her express permission or under special circumstances, such as when we believe in good faith that the disclosure is required by law.

4. Protecting Your Information [ back to top ]

Bandito Video's website is 100% secure; we use an industry-grade 128-bit Secure Sockets Layer (SSL) encryption protocol. Bandito Video gives our customers the option of using a secure transmission method to send us the following types of personal data:

- Primary Personal Data (such as Name and Contact details)
- Identifiers (such as Credit Card details)

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss.
All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our customer's personal data.

Bandito Video is approved by Toronto Dominion Bank of Canada to process our visitors credit cards directly, by doing this, your credit information is never re-transmitted over the internet, assuring that the information you enter on our site, is processed locally and never goes beyond this site.

Ultimately, our customer's personal information is protected by the password he/she created when he/she created an on-line account at Bandito Video (or another password he/she chose after changing a previous password). Our customers must keep this password confidential. No Customer Service Representative or any other representative of Bandito Video will ever ask the visitor for his/her password. The confidentiality of our customer's password is his/her responsibility to protect. He/she may change it anytime.

Bandito Video ensures that our customer's personal data will not be disclosed to Provincial or State institutions and authorities except if required by law or other regulation.


5. Automatic Collection of Information; Cookies and IP Addresses [ back to top ]

Currently Bandito Video does not use any Cookies, customers must log in to identify themselves.

Every computer on the Internet is identified by a unique number called an IP address. If the visitor has a static IP address, he/she gets the same number each time she connects to the Internet. If the visitor has a dynamic IP address, a number is assigned from a pool of addresses maintained by his/her ISP (Internet Service Provider) on a first-come basis. Bandito Video only uses our customer's IP address to help diagnose problems with its server, to administer its Site, and to gather basic demographic information.


6. Changing and Modifying Your Account [ back to top ]

Bandito Video gives our customer choices and control over the collection and use of his/her Personal Information. He/she can update his/her Personal Information or remove his/her email address from Bandio Video's email list.

There are known methods that spammers can use to hide their identity by using other people's email address to send out emails. If the visitor has any question about the genuineness of an email he/she received that appears to be from Bandito Video, contact us at and do not furnish any kind of personal information in response to that email until you receive a response from us.

Our Customer can also choose to receive email communications such as Bandito Video's list of releases, promotions, featured items and bulletins and other forms of communication. At any time, our customer can change his mind and cancel these FREE subscriptions. If our customer chooses not to sign up for that email service, Bandito Video will send our customer only emails that relate to a specific purchase or in response to an email inquiry.


7. Changes to the Bandito Video Privacy Policy [ back to top ]
This Privacy Policy was posted on our websites on Jan 1, 2011. Bandito Video reserves itself the right to change, modify or amend this policy at any time. If we make any significant changes to this policy, we will post notice of the changes on this website for thirty (30) days in advance. If our customer does not agree to this Privacy Policy, he must immediately discontinue using this website.


8. Our Policies Regarding Children [ back to top ]

Bandito Video does not sell products to be purchased by children; however, we do sell children's products which can be purchased by adults. If the visitor to this website is under 18 years of age, he/she should immediately discontinue using this website and must not submit any information. A minor may only use the Bandito Video's website with the express consent and participation of a parent or guardian.


9. Links to Other Sites [ back to top ]

Bandito Video provides links to affiliated entities and on occasion to other sites we think the visitor may enjoy. These sites operate independently of Bandito Video and have established their own Terms and Conditions & Privacy and Security policies. For the best online experience, Bandito Video encourages the visitor to review these Terms and Conditions & Privacy and Security policies before submitting any Personal Information through these sites.


10. Effective Date [ back to top ]

The Bandito Video Privacy Policy is effective as of Jan 1st 2011. This Privacy Policy represents the entire understanding relating to the use of the website and prevails over any prior or contemporaneous, conflicting or additional, communications


11. Contact Us [ back to top ]

For comments or inquiries about our Privacy Policy please contact us at
By email:
By telephone: 1-705-726-5522